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How can we help you today?

Whether you’d like to explore Boat Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Boat Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Why Insurance Complaint Trends Matter for Boat Owners
Why Insurance Complaint Trends Matter for Boat Owners
05 Aug 2026: Paige Estritori
Australia’s latest external dispute resolution figures are a timely reminder that insurance value is tested most clearly at claim time. While the data is not written specifically for marine policies, it points to familiar pressure points for boat owners: delayed decisions, disputes about policy wording, disagreements over repair scope and frustration when communication breaks down. - read more
Why Severe Weather Readiness Matters for Boat Owners
Why Severe Weather Readiness Matters for Boat Owners
29 Jul 2026: Paige Estritori
Australia’s latest severe weather preparedness messaging from the insurance sector is a timely reminder that boat owners face a different risk profile to many households. Storms, flood surge, hail, cyclonic winds and marina damage can all affect vessels well before a skipper has a chance to move them. For owners in Queensland, New South Wales, Western Australia and the Northern Territory in particular, the lead-up to summer is not just a maintenance checkpoint; it is a financial protection checkpoint. - read more
What Australia’s Latest Marine Incident Data Means for Boat Cover
What Australia’s Latest Marine Incident Data Means for Boat Cover
22 Jul 2026: Paige Estritori
Australia’s latest marine incident figures are a timely reminder that good boating is not only about enjoying time on the water; it is also about managing risk before something goes wrong. The 2025 Marine Incident Annual Report, highlighted by Marine Business News, examined incidents involving domestic commercial vessels, foreign-flagged vessels and regulated Australian vessels operating in Australian waters. - read more
Steadfast Takeover Bid Puts Broker Networks in Focus
Steadfast Takeover Bid Puts Broker Networks in Focus
15 Jul 2026: Paige Estritori
A fresh development in Australia’s insurance broking sector is worth watching for boat owners, charter operators and anyone who relies on specialist advice to arrange marine cover. On 14 July 2026, Insurance News reported that global private equity firm KKR had joined the consortium seeking to acquire Steadfast Group in a proposed $7.7 billion transaction. - read more
What APRA's Reinsurance Changes Mean for Boat Owners
What APRA's Reinsurance Changes Mean for Boat Owners
08 Jul 2026: Paige Estritori
APRA's latest update to the general insurance reinsurance framework may sound like a back-office regulatory change, but it has practical relevance for Australian boat owners watching premiums, excesses and renewal conditions. Published on 7 July 2026, the reforms are designed to give general insurers better access to alternative reinsurance arrangements while keeping safeguards in place for policyholders. - read more
Boat Insurance Articles

How Eco-Friendly Boating Practices can Lower Your Insurance Costs
How Eco-Friendly Boating Practices can Lower Your Insurance Costs
In the bustling world of boating, eco-friendly practices are becoming increasingly popular among enthusiasts. Understanding what it means to adopt sustainable practices on the water is essential both for the health of our environment and for those who cherish nautical adventures. - read more
How Proper Boat Maintenance Can Lower Your Insurance Costs
How Proper Boat Maintenance Can Lower Your Insurance Costs
Owning a boat is a cherished luxury for many Australians, offering endless adventures on the open water. But with this privilege comes the responsibility of proper boat maintenance. Regular upkeep isn't just about preserving the longevity and performance of your vessel; it's a crucial aspect that directly impacts your insurance premiums. - read more
How to Choose the Best Insurance Policy for Your Boat
How to Choose the Best Insurance Policy for Your Boat
Boat insurance policies are an essential requirement for boat owners in Australia. Understanding the different types of policies available, the level of cover provided by each policy, and the factors that can impact premiums, are all important steps when choosing the best insurance policy for your boat. - read more
The Ultimate Guide to Reducing Boat Insurance Costs for Australians
The Ultimate Guide to Reducing Boat Insurance Costs for Australians
For Australians who own a boat, having the right insurance coverage is crucial. Owning a boat is not just a leisure activity but also a significant investment, demanding protection against unforeseen incidents. An appropriate insurance policy helps safeguard your valuable asset, providing peace of mind while you're enjoying the open waters. - read more
Insurance 101: Understanding Key Terminology for Recreational Boat Owners
Insurance 101: Understanding Key Terminology for Recreational Boat Owners
Boat ownership is a popular recreational activity in Australia, but it’s also important for boat owners to understand the potential risks involved. That's where boat insurance comes in. It's a form of financial protection that helps to cover the costs of any damages, accidental losses, or other unexpected events while using your boat. - read more

Knowledgebase
Public Liability Insurance:
A very broad term for insurance covering liability exposures for individuals and business owners. It provides broad coverage, generally including all exposures for property damage and bodily injury.