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If your enquiry is not related to a quote, please use our online help to ensure that we can assist you promptly.

Alternatively you can write to us at the following address;

PO Box 1183
Palm Beach,
Queensland, Australia 4221

Our registered office address is 43 Larch Street Tallebudgera, Qld Australia 4228

Australian Credit Licensing Information

This website is owned and operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust) 43 Larch Street Tallebudgera QLD 4228, A.C.N. 010281008, authorised credit representative of Saccasan Pty Ltd, Australian Credit License 386297. Visit the ASIC website for additional licensing information.

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Boat Insurance Articles

The Beginner’s Checklist for Comprehensive Boat Maintenance The Beginner’s Checklist for Comprehensive Boat Maintenance
Welcome, fellow boating enthusiasts! Whether you are new to the world of boating or an experienced sailor, the importance of maintaining your vessel cannot be overstated. Proper boat maintenance is essential for ensuring the safety of everyone on board and extending the life of your beloved watercraft. - read more
Understanding Boat Insurance: Maintenance Tips for New Owners Understanding Boat Insurance: Maintenance Tips for New Owners
Welcome to our blog on understanding boat insurance, specifically tailored for new boat owners. Owning a boat is an exciting adventure filled with the promise of memorable experiences on the water. - read more
Essential Tips for Securing Your Boat Against Severe Aussie Weather Essential Tips for Securing Your Boat Against Severe Aussie Weather
Australia's climate is a tapestry of extremes, with its beautiful coastlines often bearing the brunt of severe and capricious weather conditions. From unforgiving sun to sudden squalls, Aussie boat owners know all too well the challenges that Mother Nature can present. - read more
The Must-Have Safety Equipment for Australian Boaters The Must-Have Safety Equipment for Australian Boaters
Boating is a beloved pastime in Australia, offering endless opportunities to explore the stunning coastline and sparkling waterways. However, enjoying your time on the water safely is paramount. Proper safety measures are essential to ensure that every boating activity is as enjoyable as it is secure. - read more
Boat Insurance Hacks Every Aussie Skipper Needs to Know Boat Insurance Hacks Every Aussie Skipper Needs to Know
Navigating the waves around Australia's vast coastline is a pastime many hold dear. However, with great adventure comes the responsibility of ensuring your marine vessel is insured adequately. Skippers Down Under are no strangers to the unpredictable challenges at sea, and the significance of securing a suitable insurance policy cannot be overstressed. - read more

Insurance News

AFCA Rules on Disputed Car Insurance Payout AFCA Rules on Disputed Car Insurance Payout
22 Aug 2025: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has decided against a man's claim for a car insurance payout, which he pursued following a dispute with his ex-wife. The issue arose when the man's Toyota Landcruiser was involved in an accident in April, prompting him to file for a cash settlement of $55,950. However, the ex-wife, who held the insurance policy, later blocked his access to the payout. - read more
APRA Addresses Home Insurance Affordability Challenges with New Initiatives APRA Addresses Home Insurance Affordability Challenges with New Initiatives
22 Aug 2025: Paige Estritori

The Australian Prudential Regulation Authority (APRA) has highlighted the ongoing challenges of home insurance affordability, emphasizing that the issue remains complex despite a recent moderation in reinsurance costs. APRA Chair John Lonsdale noted that multiple factors contribute to this difficulty, not solely reinsurance expenses. APRA is actively engaging with insurers, government agencies, and the private sector to address these affordability issues. - read more
ASIC Calls for Revamp in Life Insurance Sales and Service ASIC Calls for Revamp in Life Insurance Sales and Service
21 Aug 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has issued a call to action for life insurance companies, urging them to enhance their product offerings and sales processes. While acknowledging some progress since the Hayne Royal Commission, ASIC highlights ongoing issues within the industry. The regulator emphasized the importance of centering strategies around customer needs, particularly as companies aim to expand direct-to-consumer sales. - read more
Regulatory Scrutiny Reveals Ongoing Failures in Direct Life Insurance Sales Regulatory Scrutiny Reveals Ongoing Failures in Direct Life Insurance Sales
20 Aug 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has released findings from a recent review, revealing persistent deficiencies in the direct sales practices of the life insurance industry. Despite heightened scrutiny following the Hayne Royal Commission, challenges remain in several key areas, including product design, sales strategies, remuneration, and customer complaint handling. - read more
Life Insurers Urge Government Action on Mental Health Funding Life Insurers Urge Government Action on Mental Health Funding
19 Aug 2025: Paige Estritori

Life insurers in Australia have joined forces with mental health advocates to press the federal government to honour its $1 billion pledge for mental health initiatives. The Council of Australian Life Insurers (CALI) is among the key signatories of an open letter organized by Australians for Mental Health, urging swift action on funding allocation. - read more

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Knowledgebase
Loss Ratio:
The ratio of claims paid by an insurer to the premiums earned, used as a measure of profitability.