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How can we help you today?

Whether you’d like to explore Boat Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Boat Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Steadfast Takeover Bid Puts Broker Networks in Focus
Steadfast Takeover Bid Puts Broker Networks in Focus
15 Jul 2026: Paige Estritori
A fresh development in Australia’s insurance broking sector is worth watching for boat owners, charter operators and anyone who relies on specialist advice to arrange marine cover. On 14 July 2026, Insurance News reported that global private equity firm KKR had joined the consortium seeking to acquire Steadfast Group in a proposed $7.7 billion transaction. - read more
What APRA�s Reinsurance Changes Mean for Boat Owners
What APRA’s Reinsurance Changes Mean for Boat Owners
08 Jul 2026: Paige Estritori
APRA’s latest update to the general insurance reinsurance framework may sound like a back-office regulatory change, but it has practical relevance for Australian boat owners watching premiums, excesses and renewal conditions. Published on 7 July 2026, the reforms are designed to give general insurers better access to alternative reinsurance arrangements while keeping safeguards in place for policyholders. - read more
What Renewal Price Transparency Means for Boat Owners
What Renewal Price Transparency Means for Boat Owners
01 Jul 2026: Paige Estritori
A new review by the General Insurance Code Governance Committee has put renewal pricing transparency back under the spotlight, with findings that matter well beyond home and motor policies. For Australian boat owners, the message is simple: when your policy renewal arrives, the payment frequency can be just as important as the headline premium. - read more
Draft Insurance Code Puts Claims Standards Back in Focus
Draft Insurance Code Puts Claims Standards Back in Focus
24 Jun 2026: Paige Estritori
The Insurance Council of Australia has released a draft General Insurance Code of Practice for feedback, marking a significant step in the industry’s push to strengthen customer protections. Released on 24 June 2026, the draft is open for consultation until 21 July 2026 and is designed to make key obligations legally enforceable through insurance contracts. - read more
Anna Spink to Lead BHSI's Marine Division in Australasia
Anna Spink to Lead BHSI's Marine Division in Australasia
17 Jun 2026: Paige Estritori
Berkshire Hathaway Specialty Insurance (BHSI) has announced the promotion of Anna Spink to Head of Marine, Australasia. This strategic move underscores BHSI's commitment to bolstering its marine insurance operations across the region. - read more
Boat Insurance Articles

Insurance 101: Understanding Key Terminology for Recreational Boat Owners
Insurance 101: Understanding Key Terminology for Recreational Boat Owners
Boat ownership is a popular recreational activity in Australia, but it’s also important for boat owners to understand the potential risks involved. That's where boat insurance comes in. It's a form of financial protection that helps to cover the costs of any damages, accidental losses, or other unexpected events while using your boat. - read more
Common Boating Blunders: Expert Advice on How to Steer Clear
Common Boating Blunders: Expert Advice on How to Steer Clear
Boating is a pastime enjoyed by millions around the globe, offering a unique blend of adventure, relaxation, and connection with nature. However, navigating the waters comes with its share of risks. Understanding the importance of safety on the waters cannot be overstated – it's not just about adhering to rules; it’s a pivotal aspect of responsible boat ownership and operation. - read more
Boat Insurance Hacks Every Aussie Skipper Needs to Know
Boat Insurance Hacks Every Aussie Skipper Needs to Know
Navigating the waves around Australia's vast coastline is a pastime many hold dear. However, with great adventure comes the responsibility of ensuring your marine vessel is insured adequately. Skippers Down Under are no strangers to the unpredictable challenges at sea, and the significance of securing a suitable insurance policy cannot be overstressed. - read more
Understanding the Fine Print: Key Clauses and Terms in Boat Insurance Policies
Understanding the Fine Print: Key Clauses and Terms in Boat Insurance Policies
A boat insurance policy is a contract between an insurer and a boat owner, providing protection against various risks and liabilities associated with owning and operating a boat. It typically covers damage or loss to the boat, liability for bodily injury or property damage caused by the boat, and medical expenses for individuals injured on the boat. - read more
How Proper Boat Maintenance Can Lower Your Insurance Costs
How Proper Boat Maintenance Can Lower Your Insurance Costs
Owning a boat is a cherished luxury for many Australians, offering endless adventures on the open water. But with this privilege comes the responsibility of proper boat maintenance. Regular upkeep isn't just about preserving the longevity and performance of your vessel; it's a crucial aspect that directly impacts your insurance premiums. - read more

Knowledgebase
Occupational Hazard:
A risk associated with the nature of a particular occupation, which may affect insurance premiums.