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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Australia’s general insurance sector is moving further into implementation planning for an updated General Insurance Code of Practice, keeping claims conduct, customer communication and support for vulnerable policyholders firmly in focus. For boat owners, this is not just a compliance issue for insurers. It is a reminder that the value of boat insurance is often judged during the most stressful moments: after a collision, storm loss, theft, fire, grounding or marina incident. - read more
Fresh boating safety messaging from the Australian Maritime Safety Authority is a practical reminder that risk management starts long before a vessel leaves the ramp, marina or mooring. While the safety focus is naturally on protecting lives, the same habits can also make a meaningful difference when Australian boat owners need to rely on their insurance. - read more
Fresh global marine risk reporting has again highlighted a useful contrast for Australian boat owners: major vessel losses may be improving over the long term, but the risks that drive insurance claims are becoming more complex. - read more
Australia’s general insurance sector is continuing to sharpen its focus on customer protections, with industry attention now turning from consultation to the practical impact of updated code standards. For boat owners, this is more than a technical compliance story. The way an insurer explains cover, handles a claim and communicates during a stressful incident can determine whether a policy feels valuable or disappointing when it matters most. - read more
Fresh marine safety attention on lithium-ion battery fires is a timely warning for Australian boat owners, particularly as more vessels carry rechargeable equipment. From electric tenders and fishing electronics to portable fridges, power tools, e-foils, scooters and camera gear, modern boating increasingly depends on compact batteries that can store a lot of energy in a small space. - read more
Boat ownership is a popular recreational activity in Australia, but it’s also important for boat owners to understand the potential risks involved. That's where boat insurance comes in. It's a form of financial protection that helps to cover the costs of any damages, accidental losses, or other unexpected events while using your boat. - read more
Welcome, fellow boating enthusiasts! Whether you are new to the world of boating or an experienced sailor, the importance of maintaining your vessel cannot be overstated. Proper boat maintenance is essential for ensuring the safety of everyone on board and extending the life of your beloved watercraft. - read more
Australia's climate is a tapestry of extremes, with its beautiful coastlines often bearing the brunt of severe and capricious weather conditions. From unforgiving sun to sudden squalls, Aussie boat owners know all too well the challenges that Mother Nature can present. - read more
Jet skis and other personal watercraft have distinct insurance considerations, including theft risk, liability exposure, storage conditions, rider experience and policy limits. This guide explains what Australian PWC owners should check before choosing cover. - read more
Boat insurance is a must-have for any boat owner. Whether you're out on the water every weekend or only take your boat out a few times a year, accidents can happen. When they do, the cost of repairs or legal fees can add up quickly. Boat insurance can help protect you financially in the event of an accident or damage to your boat. - read more
Knowledgebase
Public Liability Insurance: A very broad term for insurance covering liability exposures for individuals and business owners. It provides broad coverage, generally including all exposures for property damage and bodily injury.
