Whether you’d like to explore Boat Insurance Online options, request a quote, or learn more about our referral services, we’re here to assist. You can start your enquiry online and request a referral to a participating insurance broker to discuss your requirements and, where applicable, available options.
We also value your feedback and suggestions - they help us continually improve the Boat Insurance Online experience and ensure our services meet the needs of our users.
For general questions, compliments or complaints about our website or referral service, please use our online contact form so we can direct your enquiry to the appropriate department.
If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to participating brokers’ or providers’ application, policy, loan or claims systems.
If you previously submitted an enquiry through this website and need assistance identifying or contacting the broker or provider to whom your enquiry was referred, you may contact us and we will check our referral records. Where appropriate, we can also forward your request to the relevant participating broker or provider so they can respond to you directly.
Please do not include sensitive personal or financial information in the contact form, such as passwords, banking details, credit card details, Tax File Numbers, identification documents or other information that is not necessary for us to identify your original enquiry.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
f you are not satisfied with our response, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request and, where applicable, refer you to a licensed professional.
You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Australia’s general insurance sector is moving further into implementation planning for an updated General Insurance Code of Practice, keeping claims conduct, customer communication and support for vulnerable policyholders firmly in focus. For boat owners, this is not just a compliance issue for insurers. It is a reminder that the value of boat insurance is often judged during the most stressful moments: after a collision, storm loss, theft, fire, grounding or marina incident. - read more
Fresh boating safety messaging from the Australian Maritime Safety Authority is a practical reminder that risk management starts long before a vessel leaves the ramp, marina or mooring. While the safety focus is naturally on protecting lives, the same habits can also make a meaningful difference when Australian boat owners need to rely on their insurance. - read more
Fresh global marine risk reporting has again highlighted a useful contrast for Australian boat owners: major vessel losses may be improving over the long term, but the risks that drive insurance claims are becoming more complex. - read more
Australia’s general insurance sector is continuing to sharpen its focus on customer protections, with industry attention now turning from consultation to the practical impact of updated code standards. For boat owners, this is more than a technical compliance story. The way an insurer explains cover, handles a claim and communicates during a stressful incident can determine whether a policy feels valuable or disappointing when it matters most. - read more
Fresh marine safety attention on lithium-ion battery fires is a timely warning for Australian boat owners, particularly as more vessels carry rechargeable equipment. From electric tenders and fishing electronics to portable fridges, power tools, e-foils, scooters and camera gear, modern boating increasingly depends on compact batteries that can store a lot of energy in a small space. - read more
Setting sail with your little ones can provide an unforgettable adventure and an opportunity to create lasting memories. In this section, we're going to highlight the joys of boating as a wholesome activity for the entire family. From the gentle rocking of the waves to the excitement of discovering new shores, boating offers a unique experience that can be educational and relaxing for both adults and children. - read more
Using a boat for income, hire, charter, tours or other business activity can change the type of marine insurance cover you need. Learn how recreational and commercial boat insurance differ in Australia, what insurers may ask, and why disclosure matters. - read more
Boat ownership is a popular recreational activity in Australia, but it’s also important for boat owners to understand the potential risks involved. That's where boat insurance comes in. It's a form of financial protection that helps to cover the costs of any damages, accidental losses, or other unexpected events while using your boat. - read more
Owning a boat comes with a wave of responsibilities, notably in the realm of maintenance. Regular maintenance plays a crucial role in ensuring the longevity and performance of your boat, much like adhering to a trusty roadmap for a long journey. Without it, not only may you encounter unwanted breakdowns, but the overall lifespan of your vessel could be significantly shortened. - read more
Owning a small boat in Australia is increasingly popular, with countless individuals flocking to the water for leisure and adventure. Whether it's for fishing, sailing, or simply exploring the coastlines, the joy of boat ownership is undeniable. - read more
Knowledgebase
Beneficiary: The person or entity designated to receive the death benefit from a life insurance policy.
