Boat Insurance Online :: Articles

What to Do When You Need to Claim on Your Boat Insurance Policy

What to Do When You Need to Claim on Your Boat Insurance Policy

What to Do When You Need to Claim on Your Boat Insurance Policy
Boat insurance is a must-have for any boat owner. Whether you're out on the water every weekend or only take your boat out a few times a year, accidents can happen. When they do, the cost of repairs or legal fees can add up quickly. Boat insurance can help protect you financially in the event of an accident or damage to your boat.

There are a variety of boat insurance policies available, each offering different levels of coverage. Before choosing a policy, it's important to consider factors such as the type of boat you have, how often you use it, and where you typically take it out on the water. Doing so can help you determine which policy is right for you.

Why boat owners need insurance coverage

Boat insurance can protect you financially in the event of an accident, theft, or damage to your boat. Without insurance, you would be responsible for paying for any repairs or legal fees out of pocket. Depending on the extent of the damage or injury, this could add up to thousands of dollars or even more.

Types of boat insurance policies

There are two main types of boat insurance policies: agreed value coverage and actual cash value coverage. Agreed value coverage is based on the agreed-upon value of the boat at the time the policy is written. Actual cash value coverage, on the other hand, is based on the current market value of the boat at the time of loss.

Factors to consider before choosing a boat insurance policy

Before choosing a boat insurance policy, consider the type of boat you have, how often you use it, and where you typically take it out on the water. You may also want to consider additional coverage options, such as liability insurance or coverage for personal items on board. Doing so can help you choose a policy that best fits your needs and budget.

When to Make a Boat Insurance Claim

Boat insurance policies are designed to protect boat owners in case of unexpected events that may result in financial loss. If any of the following events occur, it may be time to make a claim:

  • Boat Damage:

    If your boat sustains damage from an accident, storm, or other causes, you can file a claim to have the damage repaired.
  • Boat Theft:

    If your boat is stolen, notify the authorities immediately and inform your insurance company to file a claim.
  • Boat Accidents:

    If your boat is involved in an accident, especially one that results in injuries or property damage to others, you may need to file a claim to cover the damage or legal fees.
  • Natural Disasters and Other Unforeseeable Events:

    If your boat is damaged in a natural disaster such as a hurricane, earthquake, or flood, you may need to file a claim to cover the damages. Additionally, you may need to file a claim if your boat sustains damage from an unforeseeable event such as fire or vandalism.

It's important to remember that insurance policies have specific guidelines, and not every situation is covered. Read your policy carefully and talk to your insurance agent to understand your coverage and when to make a claim.

Steps to take when making a boat insurance claim:

When a loss occurs, notify your insurance provider immediately. This is crucial because most policies require prompt notification. Your insurance agent or company representative will provide you with instructions on how to proceed with the claim process.

Documenting the damage or loss is vital when making a claim. Take as many photos as possible, and write down other relevant information. This will serve as evidence to support your claim, making it easier for you to get compensated.

It is crucial to cooperate with the insurance company's representative handling your claim. Provide them with all the necessary information and answer their questions truthfully and to the best of your ability. This will ensure that the claims process goes smoothly and swiftly.

To ensure that you get the correct compensation amount, obtain repair estimates from authorized repair shops. Compare the estimates and choose the best option for your boat. The estimates should include the cost of labor, materials, and any additional expenses incurred during the repair.

Get the boat repaired by an authorized repair shop. The insurance company may have authorized repair shops in their network that they prefer to use. Using such shops may make the repair process easier and faster. Ensure that you keep all receipts and invoices relating to the repair work done.

Challenges boat owners may face when filing a boat insurance claim:

Boat insurance claims can be complicated, and boat owners may face various challenges when filing a claim. Some of the most significant challenges include:

Undervalued claims

Insurance companies may try to undervalue a claim, which means they offer a settlement that is much less than the actual value of the damages. This can happen because the insurance company may not have understood the full extent of the damages, or they may have used inaccurate estimates when calculating the amount of the claim.

Denied claims

Insurance companies may also deny claims altogether, leaving boat owners with no way to recover the damages they've suffered. Denied claims can be a result of the owner not following the policy's terms and conditions, such as failing to report the accident on time or engaging in risky behavior that led to the damages.

Disputes with insurance adjusters

Insurance adjusters are professionals who assess the damages and determine the amount of compensation that the owner is entitled to. However, there can be disputes between the owner and insurance adjuster when it comes to the amount of compensation offered. Disputes can arise when there is a disagreement on the extent of damages or the fair market value of the boat.

Claim delays

Insurance companies can sometimes take a long time to process and settle a claim, which can cause significant inconvenience and frustration for boat owners. A delay can be due to various reasons, such as incomplete paperwork or disputes between parties involved in the claim process.

Tips for ensuring a smooth boat claim:

When it comes to making a boat insurance claim, there are a few things you can do to help ensure a smooth process:

  • Know the specific terms of your boat insurance policy: Before an accident or damage occurs, make sure you understand the details of your policy and what is covered. This will save you time and headaches when it comes time to file a claim.
  • Keep track of all relevant documents and records: Document any damage or losses with photos and written notes. Keep receipts for any repairs, replacements, or other expenses related to the claim.
  • Involve the authorities when necessary: If you are involved in an accident or theft, involve the appropriate authorities, such as the coast guard or local law enforcement. Get a copy of the accident report or police report to include with your insurance claim.
  • Be honest and detailed when filing your insurance claim: Provide as much information as possible when filing your claim. Be honest about the details of the incident and the extent of the damage or loss. This will help your insurance company process your claim more efficiently.
  • Get an independent appraisal if needed: Depending on your policy and the extent of the damage, you may need to get an independent appraisal of the damage to your boat. This can help ensure an accurate assessment and faster processing of your claim.

Conclusion

Boat insurance is a crucial element of owning a boat, and it's vital to understand the policy, know when to make a claim and follow the correct steps in the event of an incident. Your boat is a significant investment, and it's essential to protect it from unexpected events. Being prepared can be the difference between recovering entirely from an incident or experiencing significant financial losses.

Now that you know what steps to take when making an insurance claim for your boat, you will be better equipped to deal with any unfortunate situations that occur. Remember to always read through your policy thoroughly and consult with your insurance provider about any questions you may have. Additionally, take measures to prevent incidents from happening in the first place by prioritizing safety whenever you're out on the water.

Published: Tuesday, 13th Jun 2023
Author: Paige Estritori


Boat Insurance Articles

Top 10 Eco-Friendly Tips for Responsible Boating in Australia Top 10 Eco-Friendly Tips for Responsible Boating in Australia
As boating enthusiasts, it's crucial to recognize the significant impact we have on our environment. Australia's beautiful waterways and marine life depend on our commitment to eco-friendly practices. - read more
Discover the Safe Harbor: Expert Advice for Choosing the Right Boat Insurance Policy Discover the Safe Harbor: Expert Advice for Choosing the Right Boat Insurance Policy
Navigating through the tranquil blue waters of Australia can be the highlight of any skipper's day, but the true peace of mind comes from knowing your vessel is protected. Boat insurance isn't just another tick on your checklist; it's an essential safeguard for your maritime lifestyle. In this article, we delve into why choosing the right boat insurance policy is not a luxury, but a necessity for boaters across Australia. - read more
Setting Sail with Confidence: Tips for Comparing Boat Insurance Policies in Australia Setting Sail with Confidence: Tips for Comparing Boat Insurance Policies in Australia
Welcome aboard, Aussie skippers! When it comes to navigating the waves, whether you're doing it for leisure or livelihood, securing the right boat insurance is as crucial as knowing your starboard from your port. With varied waters and changing conditions, Australian boat owners face unique challenges that make comprehensive insurance coverage not just a choice, but a necessity. - read more
How to Choose the Best Insurance Policy for Your Boat How to Choose the Best Insurance Policy for Your Boat
Boat insurance policies are an essential requirement for boat owners in Australia. Understanding the different types of policies available, the level of cover provided by each policy, and the factors that can impact premiums, are all important steps when choosing the best insurance policy for your boat. - read more
Essential Tips for Securing Your Boat Against Severe Aussie Weather Essential Tips for Securing Your Boat Against Severe Aussie Weather
Australia's climate is a tapestry of extremes, with its beautiful coastlines often bearing the brunt of severe and capricious weather conditions. From unforgiving sun to sudden squalls, Aussie boat owners know all too well the challenges that Mother Nature can present. - read more
Boating with Kids: How to Ensure a Safe and Fun Experience Boating with Kids: How to Ensure a Safe and Fun Experience
Setting sail with your little ones can provide an unforgettable adventure and an opportunity to create lasting memories. In this section, we're going to highlight the joys of boating as a wholesome activity for the entire family. From the gentle rocking of the waves to the excitement of discovering new shores, boating offers a unique experience that can be educational and relaxing for both adults and children. - read more
How Eco-Friendly Boating Practices can Lower Your Insurance Costs How Eco-Friendly Boating Practices can Lower Your Insurance Costs
In the bustling world of boating, eco-friendly practices are becoming increasingly popular among enthusiasts. Understanding what it means to adopt sustainable practices on the water is essential both for the health of our environment and for those who cherish nautical adventures. - read more
Boat Insurance Hacks Every Aussie Skipper Needs to Know Boat Insurance Hacks Every Aussie Skipper Needs to Know
Navigating the waves around Australia's vast coastline is a pastime many hold dear. However, with great adventure comes the responsibility of ensuring your marine vessel is insured adequately. Skippers Down Under are no strangers to the unpredictable challenges at sea, and the significance of securing a suitable insurance policy cannot be overstressed. - read more
The cost of insurance for recreational boats in Australia: What to expect The cost of insurance for recreational boats in Australia: What to expect
As a recreational boat owner in Australia, you are responsible for ensuring the safety of your vessel and passengers. This is where boat insurance comes in to play. Boat insurance is a type of insurance policy that can provide financial protection against damage to your boat, theft, and injury to passengers. - read more
What to Do When You Need to Claim on Your Boat Insurance Policy What to Do When You Need to Claim on Your Boat Insurance Policy
Boat insurance is a must-have for any boat owner. Whether you're out on the water every weekend or only take your boat out a few times a year, accidents can happen. When they do, the cost of repairs or legal fees can add up quickly. Boat insurance can help protect you financially in the event of an accident or damage to your boat. - read more

Insurance News

ClearView Names New Underwriting Head Amidst Strategic Changes ClearView Names New Underwriting Head Amidst Strategic Changes
30 Jun 2025: Paige Estritori

ASX-listed life insurer ClearView has announced the appointment of Peter Tilocca as Head of Underwriting, coinciding with key updates to its underwriting standards and definitions. Tilocca's extensive two-decade career in Australian underwriting includes leadership roles at Zurich, Noble Oak, One Path Life, and RGA Australia. His new role with ClearView commenced on 30 June. - read more
Ombudsman Supports Theft Claimant in Home Business Coverage Dispute Ombudsman Supports Theft Claimant in Home Business Coverage Dispute
30 Jun 2025: Paige Estritori

A recent case has seen a policyholder triumph over her insurer after the Australian Financial Complaints Authority (AFCA) ruled in her favour following a contentious dispute regarding home business operations. The controversy arose when the woman's theft claim was denied by her insurance provider, IAG, over allegations of fraudulent misrepresentation about the use of her rental property. - read more
AFCA Upholds Insurance Fraud Ruling Over Disputed Possum Accident AFCA Upholds Insurance Fraud Ruling Over Disputed Possum Accident
26 Jun 2025: Paige Estritori

A motorist's claim that he crashed into a tree to avoid a possum has been denied by the Australian Financial Complaints Authority (AFCA), which supported the insurer's fraud decision. The incident involved the driver crashing his Jeep—insured for over $20,000—on a dimly-lit street, purportedly avoiding the rain-soaked motorway en route to the store. - read more
Code Watchdog Criticises Insurer for Misleading Rejection Letters Code Watchdog Criticises Insurer for Misleading Rejection Letters
24 Jun 2025: Paige Estritori

The Life Code Compliance Committee has recently reprimanded a life insurance provider for issuing misleading rejection letters to policy applicants. These letters were deemed 'ambiguous and contradictory' and failed to clearly inform applicants of their review options after being denied coverage. - read more
Insurer Ordered to Pay Full Claim for Confusing Patio Coverage Insurer Ordered to Pay Full Claim for Confusing Patio Coverage
23 Jun 2025: Paige Estritori

A recent ruling mandates that an insurer must fully honor a storm-related claim due to ambiguous policy wording regarding items in open areas. The Australian Financial Complaints Authority (AFCA) determined that the insurer's restriction on coverage for items in a patio area was unfounded, as the policy's phrasing was not clear. - read more

Your free Boat insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free (via our secure server) and without obligation. We respect your privacy.

Knowledgebase
Coverage:
The amount of risk or liability covered for an individual or entity by way of insurance services.